Please note - The following applies only to FLEX branded energy monitors - if the unit installed in your switchboard is branded edgeConX - please click here
Also, if your FLEX energy monitor has an antenna, you should only need to reset your main's power to re-establish a connection.
Connecting or Reconnecting your Flex Energy Monitor to Home WiFi
Reconnection of your Flex Energy Monitor to your home WiFi network may be required following a power outage or as a first step in resolving any data issues you may be experiencing in your PowerPlay or edgeConX app.
Restarting Your Energy Monitor
The best way to ensure that your energy monitor has been restarted correctly is to switch off your mains power for at least 10 seconds.
Your mains power switch can be found alongside the Flex energy monitor device in your home’s switchboard.
After restarting your mains power, you should find your device has 3 lights blinking on the front of the unit, if it does not, please switch your mains power off and wait 1 minute before switching it back on.
Once it has restarted and the lights are blinking, please follow the steps below to reconnect the unit to Wi-Fi.
Standard Setup
Before getting started, please make sure you are aware of your home WiFi access point name and your access point password.
Using your computer or mobile phone, locate and connect to the WiFi connection access point named “Auditor-XXX”
If asked for a password use ‘digital energy’. If this password is unsuccessful, please try again using ‘myenergy’
Once connected to the Access Point, open a browser and navigate to the address auditorsetup.com
You should land on a website with a button that reads ‘Scan’. Press scan and look for the name of your home’s Wi-Fi access point
Select your home’s WiFi access point name and key in the home WiFi access password that you noted down in Step 1.
After 60 seconds the lights should go from flashing to solid. If they don’t, try this process again. If it still doesn’t work, please let us know.
Following the successful connection of your Flex energy monitor to your home WiFi, data should be available in the PowerPlay or EdgeConX app within the next 10-15 minutes.
Rory Gibson
Please note - The following applies only to FLEX branded energy monitors - if the unit installed in your switchboard is branded edgeConX - please click here
Also, if your FLEX energy monitor has an antenna, you should only need to reset your main's power to re-establish a connection.
Connecting or Reconnecting your Flex Energy Monitor to Home WiFi
Reconnection of your Flex Energy Monitor to your home WiFi network may be required following a power outage or as a first step in resolving any data issues you may be experiencing in your PowerPlay or edgeConX app.
Restarting Your Energy Monitor
The best way to ensure that your energy monitor has been restarted correctly is to switch off your mains power for at least 10 seconds.
Your mains power switch can be found alongside the Flex energy monitor device in your home’s switchboard.
After restarting your mains power, you should find your device has 3 lights blinking on the front of the unit, if it does not, please switch your mains power off and wait 1 minute before switching it back on.
Once it has restarted and the lights are blinking, please follow the steps below to reconnect the unit to Wi-Fi.
Standard Setup